Performance gaps are unavoidable in every organization, and one of the most important responsibilities of Human Resources Management (HRM) professionals is ensuring that these gaps are properly diagnosed and addressed. Rather than resort to performance shaming, issuing queries, organizing trainin..
Our research and experience suggest that one of the leading causes of acrimony or dissatisfaction during performance appraisals are the gaps in performance contracting. Performance contracting is the process of developing and documenting performance goals that align individual contributions with ..
Risk management is often misunderstood as the responsibility of internal audit or compliance teams, but everyone including HR professionals is exposed to risk every single day and should have the competency to manage risk. HR experiences risk in various forms across the employee lifecycle and mus..
According to Dave Ulrich’s HR Champions Framework, one of the four core capabilities that forward-thinking HRM professionals should possess is administrative expertise.
Organizations are constantly responding to shifts in technology, markets, regulations, and workforce expectations. But while strategy outlines what needs to change, the real challenge lies in getting people to embrace that change. Many transformational projects fail not because the strategy is po..
Many professionals juggle multiple responsibilities every day managing requests from bosses, colleagues, clients, and even family. Without a clear system, it’s easy to forget tasks, miss deadlines, and feel like you’re constantly playing catch-up.
Many organizations struggle to achieve long-term, sustainable success because they focus too narrowly on financial outcomes. When strategy and performance are measured only by profit, other critical areas such as customer satisfaction, internal processes, and employee development are overlooked. ..
Many organizations struggle to achieve their goals, not because their employees lack skills or expertise, but because personality differences create tension, miscommunication and conflict. When these differences are not managed effectively, they lead to misunderstandings, reduced collaboration, a..
Many managers struggle to keep up with the fast-changing and unpredictable nature of today’s world. Without the ability to translate strategy into action, drive performance, and adapt quickly to change, managers risk slowing down organizational growth and limiting team effectiveness. This ..
A job interview is a critical communication task that often challenges candidates who are unprepared. This lack of preparation becomes even more apparent when facing competency-based interviews, where candidates are evaluated on specific knowledge, skills, behaviours, and attitudes. Additionally,..