Aug 02, 21
How to Imbibe the Leadership DNA
A lot of what people do stems from their patterns and culture of thinking. Effective leaders have a culture that shapes their thoughts, words, and actions based on the Leadership DNA – they think and act on the following issues each day:
Jul 19, 21
Asking Clarifying Questions
Question Prompts are very effective in asking clarifying questions within your team and establishing a shared understanding of challenges, available opportunities, and possible solutions. This article explains how to use a set of question prompts ...
Jul 19, 21
Achieving Work-Life Balance
Here are some principles that can guide you towards a better work-life balance:
Jul 13, 21
Self-Mastery for Influential Leaders
If you are concerned about the kind of results that you are getting from the rest of your team, take some time out for some introspection
Jul 12, 21
What Makes People Creative?
If you are looking for how to improve your creative tendencies and productivity, you should learn about the core factors that predispose people to be more creative as popularized by Harvard Business School’s Professor Theresa Amabile in her book – “The Componential Theory of Innovation”
Jul 03, 21
Eight Steps to Generate Ideas Using Mind-Maps
How to use a Mind-Map to generate ideas for your presentation, letter, proposal, or any other form of creative/business message
Jul 01, 21
How Do You Create the Perfect Service Strategy?
This FREE Micro-Learning Course will teach you the fundamental frameworks to identify customer expectations, mapping out service touchpoints, and integrating them to create a winning service strategy for your business.
Jun 29, 21
Workshop on Managing Customer Experience
Every organization cherishes the prospect of serving delighted customers, but very few understand how to improve customer satisfaction through enhanced operations processes.