Aug 03, 21
How to Deploy the “Fantastic Service Equation”
If you are looking for a simple and effective way to ensure that your customers receive fantastic service whenever they interact with you and your employees, then look no further than the 6 elements of the Fantastic Service Equation.
Aug 02, 21
Four Ways to Build Your Personal Brand
The better your personal brand and image, the better your ability to project and sell your organization’s products and services. Building your personal brand requires you to invest in the following:
Aug 02, 21
How to Imbibe the Leadership DNA
A lot of what people do stems from their patterns and culture of thinking. Effective leaders have a culture that shapes their thoughts, words, and actions based on the Leadership DNA – they think and act on the following issues each day:
Jul 28, 21
How to Give Effective Feedback
Performance feedback is one tool of performance management that can make all the difference in your performance management system and culture if you deploy it properly.
Jul 23, 21
Budgeting for Your Business
When properly implemented with the right discipline, budgeting is a very a powerful tool that can support individuals and organizations with meeting financial objectives and income targets while keeping operational and capital expenditure in check. Here are a few important points about budgeting ..
Jul 19, 21
Asking Clarifying Questions
Question Prompts are very effective in asking clarifying questions within your team and establishing a shared understanding of challenges, available opportunities, and possible solutions. This article explains how to use a set of question prompts ...
Jul 19, 21
Achieving Work-Life Balance
Here are some principles that can guide you towards a better work-life balance:
Jul 14, 21
Winning with People
Winning with people is about striking the balance, and reaching out to others in the following ways: